I've been noticing an unsettling issue with some of my Homme dolls.
Two out of the three Color Infusion homme dolls from the 2015 convention have discolored hands and feet. It's turned a sickly yellow color. My Poppy Chip doll has this same issue. I'm not sure how it happened, they're nowhere near and sunlight and the male Jem doll sitting next to them doesn't have any issues, neither does the third color infusion doll I bought at the same time who is also sitting near them. I sent Integrity an email asking them for help but it's been over a week and I haven't gotten any reply not even a we can't help you. I have hard that Integrity has good customer service, but is there some other way to contact them to get it?
Alternately does anyone know how to repair this? I do have some spare hands I could use to replace these, but a lot of the spares are in weird poses so I'd like to be able to salvage these. Is there a way to recolor their hands and feet?
I know I keep hearing rave reviews over how much better Integrity is than Mattel, but in terms of quality control, they seem about the same. I don't have too many of dolls from Integrity, but one doll I own has very uneven eye paint, one of them has a torn scalp due to the hair being rooted too close together, and the Homme dolls have discoloring going on. And several dolls have arrived stained from their original outfits. Maybe other people have better luck than I do, I guess I just keep drawing the short end of the stick.